How to book a holiday at Baker’s Cottage

You can book Baker’s Cottage directly with us, Jo and Peter Cunningham, the owners. We know the house and the local area very well and are quite happy to answer any questions you might have to help you decide if it’s a good fit for your holiday needs.

  1. Contact Jo Cunningham to confirm availability and prices for your specific dates.
  2. We’ll send you a link to our booking form along with our terms and conditions.
  3. To secure your dates complete the booking form and send us payment by bank transfer or sterling cheque. Please note that we need to receive cheques at least three weeks before the start of your stay, although we can take bookings at shorter notice if you use a bank transfer.
  4. If your stay is more than eight weeks away we ask for a deposit of 50% of the total price with the balance being due at least eight weeks before your holiday.
  5. When your payment has cleared and we’ve received your completed booking form we’ll send you confirmation that those dates are yours.

When you can arrive and how long you can stay

We take bookings throughout the year for one and two week holidays as well as short breaks of three nights or more. Occasionally, during peak periods, we may have to limit bookings to a minimum of 7 nights due to limited availability of our cleaners.

Our usual changeover days are Fridays and Mondays.

We can sometimes be flexible on changeover days and lengths of stays, particularly outside the peak summer season, so please ask us if you have particular dates in mind.

Please bear in mind:

  • Baker’s Cottage is non-smoking.
  • We’re sorry, but we do not allow pets (apart from registered assistance dogs).

Holiday insurance

In common with most UK private holiday home owners we do not provide cancellation insurance and we strongly recommend that guests arrange their own insurance if they do not already have cover in place.

Booking with confidence

We understand that people occasionally have concerns about booking holiday accommodation directly with property owners so please feel free to call Jo to discuss any questions that you might have on 07966 372839.

Before you make a booking we recommend that you always give us a quick phone call or send a text to check that you have our correct contact details.

In most cases we’ll send you a booking form by post. Although, this may seem a bit old fashioned, it does mean that we can verify each other’s bricks and mortar addresses. In fact, since 2014, UK Consumer Contracts Regulations require us to provide customers with our geographical location. So when we exchange booking information by post our customers can be sure that they know where we’re based.

Once your booking is confirmed we’ll communicate in whatever way you prefer – post, email, land-line or mobile phone.

Below are some key facts about us that we trust will provide more reassurance.


Logo: EASCO English Association of Self-Catering OperatorsWe are members of a holiday let Trade Association

We are members of the English Association of Self Catering Operators (EASCO) which is the co-ordinated national voice of self-catering operators throughout England. We are committed to their code of practice and share their objectives “to encourage, promote and uphold high standards of self-catering accommodation within the industry throughout England”. You can find out more about EASCO and check our listing on their web site:
>> www.englishselfcatering.co.uk

We have also adopted their standard booking terms and conditions which have been carefully prepared by the EASCO Council with the advice of their lawyers:
>> The EASCO standard terms and conditions for holiday lettings.

You also have the reassurance of knowing that, in the highly unlikely event of a complaint that cannot be resolved directly with us, you have the option to use the EASCO dispute resolution service, a low-cost independent arbitration scheme.

We have a history of holiday home letting

Holiday Lettings is one of the UK’s leading holiday rental sites and we have had a paid listing with them since 2006 as you can see from our listing on their site. We have also received over 25 positive independent guest reviews through their parent site, TripAdvisor. Please note that these listing sites will add a booking fee on top of our prices for any bookings you make through their site.
>> Baker’s Cottage on holidaylettings.co.uk

We have been letting Baker’s Cottage since 2004 and you can see from the Nominet official UK domain name records that Jo has owned the domain name since then:
>> Nominet ‘whois’ records for bakerscottage.co.uk.

We are registered with the Information Commissioner’s Office

Because we collect contact details and other information from our guests, Jo is registered as a data controller with the Information Commissioner’s Office. Our registration number is ZA280856.
>> Register of data controllers

 

Planning a holiday in Chester?

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